07 Apr Your Commercial Roll Up Door Troubleshooting Guide

A commercial roll-up door provides convenience, security, and weather protection for your business. It would help if you had a door that works smoothly and reliably every time. To give you peace of mind in the event of a door malfunction, we’ve created this guide to help with commercial roll-up door troubleshooting. Whether it’s broken locks or tracks, we’ve got the right solutions for your needs.

Your Commercial Roll Up Door Troubleshooting Guide

Problem 1: The roll-up door suddenly won’t work

Check the power supply, make sure it’s working, and check to see if the circuit breaker has been tripped. If everything is working, check the door opener and make sure it’s aligned properly. Check for debris that may be obstructing the track. Remove any obstructions from the track and make sure nothing else is blocking it. Unless you’ve had significant damage to your door, these problems can often be fixed with a quick adjustment. If it still operates poorly after adjusting the door, you may have a battery issue or wiring problem that a professional door repairer should address.

Problem 2: The door won’t close all the way

There might be debris or something blocking in the tracks so wipe them down with a dry cloth and remove any items that may be stopping it from closing fully. Make sure to unlock everything before trying to push or pull open manually as you risk damage if you do this while it’s still locked in place. The locking mechanism could need replacing, requiring professional installation of new parts.

Problem 3: Broken Lock

The problem may sometimes lie in the locking mechanism. You can remove the lock and check for debris, rust, or corrosion around the bolt hole and the barrel. You’ll want to use some lubricant on all moving parts to fix this issue. This should work for minor damage. If you find that your locks aren’t disengaging from the bolt holes, then you may need to replace them entirely.

Problem 4: Door Sticks or Binds

It’s common for a door to become misaligned and stick or bind when the rollers are dirty, worn, or need lubrication. To resolve this problem, clean the track with a dry cloth, then use silicone spray to lubricate the tracks. If that doesn’t help, you may need to replace the rollers.

Problem 5: Track Problems

Another option is to replace worn tracks. The track is the backbone of your door and is responsible for moving it up and down. If the track has a problem, it can affect the entire operation of the door. Check to see if any parts are loose or broken. You can also adjust the height of your roller door.

We Can Help

When you need to hire an expert for commercial roll up door troubleshooting, it can get expensive to resolve the issue. That’s where our Preventative Maintenance Program comes in! At Frontier Pacific, we can save you money on repairs for years to come by helping with all types of maintenance needs for your commercial doors. We offer it all—everything from emergency repairs to preventative care.

We recommend scheduling routine maintenance so you don’t have to worry about the hassle of making an appointment or trying to remember when the last time your doors were serviced. To book an appointment or talk to an expert, call Frontier Pacific at (510) 279-0232!